Dr. Devi Shetty Bags the IMC Juran Quality Medal 2012

Dr. Devi Shetty Bags the IMC Juran Quality Medal 2012 The IMC Ramkrishna Bajaj National Quality Awards & IMC Juran Quality Medal for 2012

Mumbai, Maharashtra, India, Friday, March 15, 2013 — (Business Wire India) — In order to recognize excellence, IMC’s Ramkrishna Bajaj National Quality Award Trust presented IMC Ramkrishna Bajaj National Quality Awards & IMC Juran Quality Medal on March 13, 2013 at YB Chavan Center. The awards were given by the Chief Guest for the ceremony, Hon’ble Dr Justice C S Dharmadhikari.

The winner for the 2012 IMC Juran Quality Medal was Dr. Devi Shetty, Chairman, Narayana Hrudayalaya Group of Hospitals. The IMC Ramkrishna Bajaj National Quality Awards were presented to 25 organizations from Manufacturing, Service, Small Business and Education.

Trophy winners of the IMC Ramkrishna Bajaj National Quality Awards 2012 were:

— Emami Ltd, North Guwahati (Manufacturing)

— Global Indian International School, Balestier Campus, Singapore (Education)

— Life Care, Indore (Small Business)

— SBI Life Insurance Company Ltd (Service)

In his welcome address, Mr. Niranjan Hiranandani, President, IMC, said, “It is with pleasure that we recall the role of Shri Ramkrishna Bajaj as a business leader. He was a crusader for ethics in business, social welfare and consumer protection. He established the Council for Fair Business Practices to facilitate his crusade. He believed in Customer-driven quality. It was therefore appropriate that the IMC Quality Award was christened after one of the most trustworthy captains of Indian Industry. At the Chamber, we view the IMC RBNQA performance excellence initiative as a catalyst for nation building. It is also the most engaging offering from IMC.”

Speaking on the award, Mr. Niraj Bajaj, Chairman, IMC Ramkrishna Bajaj National Quality Award Trust, said, “Being committed to a customer is probably the most critical strategy for any organization to survive in a turbulent global environment. The IMC Ramkrishna Bajaj National Quality Award criteria emphasizes precisely this dimension for success.”

Chief Guest, Hon’ble Dr Justice C S Dharmadhikari said, “We never heard about fair business practices during our school and college days until Shri Ramkrishna Bajaj started talking about it.” “I request all those who received awards in various categories to remember and make a commitment to live up to the vision of Late Shri Ramkrishna Bajaj,” he concluded.

Mr. Viren Prasad Shetty, Sr. President, Narayana Hrudayalaya Group of Hospitals accepted the award on behalf of his father Dr. Devi Shetty who could not make it to the function. “Technology gives the rich what they already have and the poor something which they could never get. We have to invest a lot in technology and this award will make us achieve our goals faster,” read Dr. Shetty’s message.

About RBNQA: The IMC Ramkrishna Bajaj National Quality Awards was instituted in 1996 to give special recognition to excellence in organizations. Applying for the IMC Ramkrishna Bajaj National Quality Award Program has been an effective way for hundreds of Indian organizations to accomplish these goals since 1996. The Award Criteria emphasize: openness and transparency in governance and ethics: the need to create value for customers and the business: and the challenges of rapid innovation and capitalizing on your knowledge assets. Whether your business is small or large, is involved in service, manufacturing, health care, education, or has one office or multiple sites across the globe, the Criteria provide a valuable framework that can help you plan in an uncertain environment. The Criteria can also help you align resources and approaches such as ISO 9000, Six Sigma, Lean Enterprise System and International Quality Maturity Model, improve communication, productivity, quality, effectiveness and customer satisfaction; and achieve strategic goals on the journey to the vision. For details please visit www.imcrbnqa.com < http://www.imcrbnqa.com/ >

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Eden Menon, General Manager, WMA India, +91 9869810067